Financial Services Guide
The Financial Services Guide (General Insurance) contains information about our services and charges, your rights as a client and other things you need to know in relation to insurance matters including how any complaints you may have will be dealt with.
Countrywide Insurance Group Pty Ltd
Australian Financial Services Licence No. 511363
ABN 49 625 733 539
DOWNLOAD THE CURRENT FINANCIAL SERVICES GUIDE.
Issued: 8 November 2022
The Financial Services and Credit Guide contains information that will help you decide whether to use the financial services we offer.
Austbrokers Countrywide Life Pty Ltd
Corporate Authorised Representative Charter Financial Planning Ltd Australian Financial Services License No. 234665
ABN 28 152 479 162
DOWNLOAD THE CURRENT FINANCIAL SERVICES AND CREDIT GUIDE
Issued: 1 June 2023
Insurance Brokers Code of Practice
Countrywide Insurance Group Pty Ltd is a member of NIBA and subscribes to the General Insurance Code of Practice.
The General Insurance Brokers Code of Practice aims to enhance and promote the professionalism and standing of NIBA members, and further increase community confidence in insurance brokers. You can download the current Insurance Brokers Code of Practice below, or visit the Insurance Brokers Code Compliance Committee website here or Visit the NIBA website here:
Privacy Policy
At Countrywide Insurance Group Pty Ltd, ABN 49 625 733 539 we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
This Privacy Policy applies to personal information collected by us and explains how we collect, use, disclose and handle it as well as your rights to access and correct your personal information and make a complaint for any breach of the APPs.
Download our full privacy policy here.
Terms of Engagement
In regard to your insurance policy, Countrywide Insurance Group Pty Ltd will act on your behalf as an insurance broker or when under a binder agreement, we are acting on behalf of the insurer and not the client.
General Advice Warning
In this instance we provide a “general advice” service. This means that whilst we may generally recommend the products we distribute, we do not consider whether the product is appropriate for your own personal objectives, financial situation and needs in making the recommendation. You need to consider the appropriateness of any information (in particular any policy documentation and relevant Product Disclosure Statement) or general advice we give you, having regard to your personal situation, before acting on our advice or buying any product.
Terms and Conditions
Copyright
All content included on this site, such as text, graphics, logos, button icons, images and software, is the property of Countrywide Insurance Group Pty Ltd and is protected by Australian and international copyright laws (unless previously public domain) and are not to be reproduced or distributed for any purpose without written consent of Countrywide Insurance Group Pty Ltd.
The compilation (meaning the collection, arrangement and assembly) of all content on this site is the exclusive property of Countrywide Insurance Group Pty Ltd and protected by Australian and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.
Copyright © 2004-2020 Countrywide Insurance Group Pty Ltd. ABN 49 625 733 539. All rights reserved.
Disclaimer
For Australian Residents only
All the material published electronically on this site is for information purposes only. Countrywide Insurance Group Pty Ltd does not guarantee that the information is complete or correct.
Countrywide Insurance Group Pty Ltd does not accept any responsibility for loss or damage suffered by any person or body relying directly or indirectly on any information contained within this site.
The information on this website is general in nature and may not be relevant to your individual circumstances. You should refrain from doing anything in reliance on this information without first obtaining suitable professional advice. You should obtain and consider a Product Disclosure Statement (PDS) before making any decision to acquire a product.
Electronic Messages
If you are not an authorised recipient of e-mail from Countrywide Insurance Group Pty Ltd or one of its entities listed above, please contact Countrywide Insurance Group Pty Ltd immediately by return E-mail or by telephone on +61 3 9835 1300. In this case, you should not read, print, re-transmit, store or act on the E-mail or any attachments. Please destroy the message and attachments. The E-mail and any attachments are confidential and may contain legally privileged information and/or copyright material of Countrywide Insurance Group Pty Ltd or third parties. You should only re-transmit, distribute or commercialise the material if you are authorised to do so. This notice should not be removed