Public Liability Insurance for Pharmacies
For Symbion Members
For Symbion Members


For Symbion Members
Running a pharmacy means interacting with customers daily—whether they are collecting prescriptions, browsing health products, or seeking advice. With so many people coming through your doors, the risk of accidents and unexpected incidents is real.
Claims for third-party injury or property damage—whether successful or not—can have a devastating effect on your pharmacy’s finances and reputation. That’s why having adequate Public Liability Insurance is essential.
This cover protects you if a customer slips on a wet floor, trips over store fittings, or claims damage to their property while in your care. It also ensures you can meet landlord or supplier requirements that often mandate liability protection.
Public Liability Insurance isn’t just for trades or large public-facing businesses—it’s vital for pharmacy operators who want to safeguard their business, reputation, and financial wellbeing.
Some key benefits include:
Covers injuries to customers or damage to their property while in your pharmacy.
Pays legal expenses if you need to defend against a liability claim, even if it’s unfounded.
Helps you meet lease or supplier contract requirements for liability insurance.
Reassures customers that your pharmacy is professional and prepared.
Supports you in handling claims smoothly, helping to protect your brand in the community.
Public Liability Insurance is a simple but critical step in protecting your pharmacy from the unexpected, ensuring you can continue to focus on serving your community with confidence.
Offering personal and professional service since 1952
110+ talented & driven staff across our Victoria & Queensland offices
Specialty divisions skilled in numerous areas of insurance
35,000 clients and growing
24/7 in house claims department with dedicated client contact
Head office located in award winning Caribbean Park, Scoresby
Backed by AUB Group responsible for over $11 billion in policy premium
Toll free: 1800 245 123
Phone: (03) 9835 1300
info@abcountrywide.com.au
Level 2, 35 Dalmore Drive
Scoresby VIC 3179
Toll free: 1800 245 123
Phone: (03) 5625 1015
drouin@abcountrywide.com.au
3 Bank Place, Drouin VIC 3818
Toll free: 1800 245 123
Phone: (03) 5662 4222
leongatha@abcountrywide.com.au
63 Bair St, Leongatha, VIC 3953
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By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with TEGO by calling 1300 834 683.
• If you need to make changes to the policy, you will need to contact TEGO on 1300 834 683.
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with COVERMORE by calling 1300 728 822.
• If you need to make changes to the policy, you will need to contact COVERMORE on 1300 728 822.
15% DISCOUNT
Remember to add the Austbrokers Countrywide Promo Code AUSBRO
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with EMERGENCE by calling 1300 799 562.
• If you need to make changes to the policy, you will need to contact EMERGENCE on 1300 799 562
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Or call Countrywide Advice on 1300 991 479.
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with Austbrokers Life Solutions by calling 1300 161 635.
• If you need to make changes to the policy, you will need to contact Austbrokers Life Solutions on 1300 161 635.
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with CHUBB by calling 1800 803 548.
• If you need to make changes to the policy, you will need to contact CHUBB on 1800 803 548..
