Professional Indemnity Insurance for Pharmacies
For Symbion Members
For Symbion Members


For Symbion Members
Professional Indemnity Insurance for Pharmacies
As a pharmacy operator, your customers trust you to dispense medications correctly and provide accurate health advice. But even the most experienced pharmacists can face situations where advice is challenged, or a dispensing error occurs. A simple mistake—such as incorrect dosage instructions or a mislabelled medication—can lead to significant consequences, including costly legal action.
Professional Indemnity Insurance protects your pharmacy and professional reputation against claims of negligence, error, or omission in the services you provide.
Unlike general business risks, professional exposures arise from the specialist advice and services you provide as a pharmacist. Having the right protection in place ensures you can continue serving your community with confidence.
Some key benefits include:
Covers situations such as incorrect dispensing, wrong dosage advice, or failure to warn about side effects.
Pays for legal representation and court costs, even if the claim is unfounded.
Provides cover if your pharmacy is required to compensate a customer for loss or injury caused by professional advice or services.
Assists with the cost of defending claims lodged with pharmacy boards or health regulators.
Helps protect your professional standing in the community if an allegation is made.
Professional Indemnity Insurance is an essential safeguard for pharmacy operators, ensuring you’re protected if professional advice or dispensing leads to a claim—so you can continue focusing on patient care with peace of mind.
Offering personal and professional service since 1952
110+ talented & driven staff across our Victoria & Queensland offices
Specialty divisions skilled in numerous areas of insurance
35,000 clients and growing
24/7 in house claims department with dedicated client contact
Head office located in award winning Caribbean Park, Scoresby
Backed by AUB Group responsible for over $11 billion in policy premium
Toll free: 1800 245 123
Phone: (03) 9835 1300
info@abcountrywide.com.au
Level 2, 35 Dalmore Drive
Scoresby VIC 3179
Toll free: 1800 245 123
Phone: (03) 5625 1015
drouin@abcountrywide.com.au
3 Bank Place, Drouin VIC 3818
Toll free: 1800 245 123
Phone: (03) 5662 4222
leongatha@abcountrywide.com.au
63 Bair St, Leongatha, VIC 3953
test 1saa-popup
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with TEGO by calling 1300 834 683.
• If you need to make changes to the policy, you will need to contact TEGO on 1300 834 683.
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with COVERMORE by calling 1300 728 822.
• If you need to make changes to the policy, you will need to contact COVERMORE on 1300 728 822.
15% DISCOUNT
Remember to add the Austbrokers Countrywide Promo Code AUSBRO
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with EMERGENCE by calling 1300 799 562.
• If you need to make changes to the policy, you will need to contact EMERGENCE on 1300 799 562
Firstly, make sure you are using one of our recommended browsers – Firefox, Chrome or Safari.
PAGE IS UPLOADING BUT THERE’S NO FORM
OOPS! This is probably an issue at our end. Shoot us an email and we’ll fix it with a new link.
FORM IS VERY SLOW OR TIMING OUT
Please check your internet connection is running correctly. Try other websites to see if they work.
If that’s OK then our server is probably experiencing high traffic issues. Please try the following.
FORM IS BEING BLOCKED BY A FIREWALL MESSAGE
We have protection in place to secure data but sometimes this can cause conflict with your security settings.
Let us know and we’ll give you an alternative link for the form.
We’d love your feedback to help us improve this process. Shoot us an email.
By clicking continue you will be directed to the Countrywide Advice Website.
Or call Countrywide Advice on 1300 991 479.
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with Austbrokers Life Solutions by calling 1300 161 635.
• If you need to make changes to the policy, you will need to contact Austbrokers Life Solutions on 1300 161 635.
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with CHUBB by calling 1800 803 548.
• If you need to make changes to the policy, you will need to contact CHUBB on 1800 803 548..
