We are committed to providing outstanding services to our valued clients. If you are dissatisfied with our services, please contact us at;
Complaints Officer
Austbrokers Countrywide
PO Box 9055, Scoresby Vic 3179
Email: info@abcountrywide.com.au
Phone: 03 9835 1300
We subscribe to Insurance Brokers Code of Practice and the Australian Financial Complaints Authority (AFCA). If your complaint is not successfully resolved by our office within 30 days from the date reported to our office, it can be referred to AFCA to assist in making an independent assessment of your issue(s).
Australian Financial Complaints Authority:
- Online: www.afca.org.au
- Email: info@afca.org.au
- Phone: 1800 931 678
- Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC
ABOUT US
COMPLIANCE
SCORESBY HEAD OFFICE
Toll free: 1800 245 123
Phone: (03) 9835 1300
info@abcountrywide.com.au
Level 2, 35 Dalmore Drive
Scoresby VIC 3179
DROUIN OFFICE
Toll free: 1800 245 123
Phone: (03) 5625 1015
drouin@abcountrywide.com.au
3 Bank Place, Drouin VIC 3818
LEONGATHA OFFICE
Toll free: 1800 245 123
Phone: (03) 5662 4222
leongatha@abcountrywide.com.au
63 Bair St, Leongatha, VIC 3953