Dedicated Claims Team
You can lodge an online claim anytime – 24 hours, 7 days a week.
You can lodge an online claim anytime – 24 hours, 7 days a week.
If you need to make emergency repairs, you’ll find some useful 24/7 contact numbers below.
TYPE OF ASSISTANCE | COMPANY | CONTACT NUMBER | LOCATION |
Builder/ Emergency call out | Johns Lyng | 1300 881 750 | National |
Builder / Emergency call out | Skyline Building Group | 03 9416 7501 | Melbourne |
Builder / Emergency call out | Insuraplex | 1300 607 670 | Melbourne (Commercial) |
Builder/ Emergency call out | JP Flynn | 1300 5735 966 | Victoria (up to Canberra and Adelaide) |
Restoration | Steamatic | 1300 783 262 | National |
Restoration | Amtec Disaster Recovery | 03 9836 1666 | Melbourne |
Glass – Property | Express Glass | 1300 666 234 | National |
Glass – Property / Motor | O’Briens | 13 16 16 | National |
Towing | Towing | 13 11 76 | Melbourne Metro |
Towing | Sheen Towing | 03 9999 9243 | Victoria Wide |
Emergency Services | SES | 132 500 | Victoria |
The most important step in disaster preparedness is ensuring you have the right policies in place for your individual or business needs, but there are lots of other risk mitigation strategies you can take too. Learn what to do before, during and after a natural disaster with our tailored guides.
Click the relevant link to find out more about how to prepare in the case of a natural disaster:
I could not be happier with the service and their efficiency. Very good people to deal with !!
I appreciate the way my recent storm claim was handled. I am very happy with the outcome, the communication, the assessor was easy to deal with and responsive and insurers didn’t hold up the process.
The insurance review and advice from Austbrokers Countrywide revealed our property was grossly undervalued and would have left us financially vulnerable in the event of a partial destruction. With correct values established we were very pleasantly surprised with the premium rate outcome. We are grateful of the advice and service provided by Hamilton and Hamilton and have no hesitation in recommending their services.
Toll free: 1800 245 123
Phone: (03) 9835 1300
info@abcountrywide.com.au
Level 2, 35 Dalmore Drive
Scoresby VIC 3179
Toll free: 1800 245 123
Phone: (03) 5625 1015
drouin@abcountrywide.com.au
3 Bank Place, Drouin VIC 3818
Toll free: 1800 245 123
Phone: (03) 5662 4222
leongatha@abcountrywide.com.au
63 Bair St, Leongatha, VIC 3953
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with COVERMORE by calling 1300 728 822.
• If you need to make changes to the policy, you will need to contact COVERMORE on 1300 728 822.
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with CHUBB by calling 1800 803 548.
• If you need to make changes to the policy, you will need to contact CHUBB on 1800 803 548..
By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with EMERGENCE by calling 1300 799 562.
• If you need to make changes to the policy, you will need to contact EMERGENCE on 1300 799 562
By clicking continue you will be directed to the Countrywide Advice Website.
Or call Countrywide Advice on 1300 991 479.
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By purchasing online:
• You are expected to self-manage your policy.
• There is no advice provided by Austbrokers Countrywide.
• You will need to manage your own claims directly with Austbrokers Life Solutions by calling 1300 161 635.
• If you need to make changes to the policy, you will need to contact Austbrokers Life Solutions on 1300 161 635.