I have over 35 years experience in the Insurance industry and have specialised in delivering solutions to professional industry associations particularly in the areas of Engineering, Project Management, IT Consulting, Human Resources, Management Consulting and the Mining industry. During the last 15 years as Managing Director I have assisted many associations in their quest for member retention and the growth of external income streams. Outside of work, I have a strong commitment to promote the insurance industry to the next generation of insurance professionals.
Director – Professional Risks
I specialise in the professional risks area, incorporating Directors & Officers Liability and Professional Indemnity insurance programs. For over 17 years I have focused my attention upon areas of risk for clients, acting for both Insurance Companies and for Insurance Brokers. I regularly deliver talks to Associations and Company Boards on Director Liabilities and their professional exposures.
I also have an extensive background working for large Insurance Companies in the development of professional risk policy wordings and seeing how they operate. I manage several Professional Indemnity schemes for a number of National Associations. Extensive experience with claims against major corporate firms has been invaluable in assisting me to ensure clients avoid pitfalls and understand contractual liabilities which have the potential to sit outside their insurance program.
With over 25 years’ experience and qualifications in risk management and Occupational Health & Safety, I have worked with many corporate, construction, manufacturing and large scale property businesses. I am often asked to speak to professional bodies about risk and how to assess and manage risk in the ever expanding needs of businesses. I also coordinate Austbrokers Countrywide’s free regular monthly business seminars as a way to share and increase knowledge across the business community, facilitate networking and offer value to clients and associates over and above insurance.
As the Manager of the Business, Financial Services and Claims Divisions, I have a the opportunity to lead, develop and support a vibrant team that strives to provide personalised, professional service to our clients. With over 25 years’ experience in the Insurance Industry, my passion for success has enabled me to effectively manage face to face sales people and internal support teams with a strong focus on change management and building internal and external relationships.
I am a keen advocate of creating a productive and collaborative work culture whereby our staff get the best support and guidance, thus providing the ultimate satisfaction of knowing we have protected our clients assets and future dreams.
I manage a team of 14 staff which has tripled in size since I began in 2006, who have specialist experience in running large Professional Indemnity Insurance schemes in close relationship with major industry associations.
I also manage a portfolio of my own clientele. With in excess of 9 years insurance and risk management experience and providing exceptional broking services, my key skills are in technical and analytical areas. I have a particular specialisation with Professional Indemnity Insurance, Directors & Officers Liability Insurance and IT Liability Insurance. My portfolio includes a large number of IT, Engineering, Accounting, and Financial Planning Consultancy businesses.
As the Financial Controller of Austbrokers Countrywide, I have been steering and safeguarding Countrywide’s financial performance for more than 12 years. My introduction of new financial reporting systems and processes, focused on identifying key areas of profitability, has resulted in significant reductions in business costs and has ensured key financial information is readily available and safeguarded. As a Certified Practising Accountant, with broad accounting and tax experience I lead a competent and effective finance team who provide financial information that allows our staff to better understand their portfolios and empowers Countrywide’s leaders to make informed strategic decisions.
A Senior Risk Manager at Austbrokers Countrywide with over 10 years’ experience in the insurance industry. My focus involves servicing the risk and insurance needs of corporate clients by identifying exposures and recommending tailored insurance solutions. My services include risk management advice, technical claims handling assistance and detailed reporting in all areas to assist with the management of an insurance program.
With over 18 years sales experience in a number of professional environments I head up the Sales and Marketing business unit within Austbrokers Countrywide. I focus on new business development and really enjoy meeting people and learning more about their business, their successes and challenges faced. As a relative new comer to the insurance world I love the scope and ability it provides to really get to know our clients and advise them on the best way to mitigate some of the key risks in their business. We say “We’ll help protect your life’s work” and I truly believe that is what we do, it is this aspect of helping people that makes this environment so enjoyable.
With 23 years’ experience in the insurance industry, Angela specialises in claims management for all general insurance products. Angela works closely with all insurers to continually improve our claims service to our customers.