Austbrokers Countrywide is one of the largest suburban brokers in Victoria. Based in new offices in Caribbean Park, Scoresby, just off Eastlink, we are perfectly located to suit anyone residing in the eastern or south eastern suburbs of Melbourne. Free, on-site parking is provided.
Claim Specialist
We have a Full time opportunity for a Claim Specialist to manage a Portfolio of Property, Motor and Commercial Claims.
As part of our team, you will provide a professional and efficient service to our clients and brokers, while working with underwriters to provide the best claims outcome for our clients.
Key Responsibilities
- Managing a portfolio of insurance claims
- Processing and lodgment of insurance claims
- Responsibility for timely management of claims
- Providing claim advice to clients and brokers
- Engaging with clients, insurers, assessors and repairers
- Working as part of our team to deliver exceptional customer service to all our customers
Skills & Experience
- Provide Superior Customer Service
- Be results driven while maintaining integrity
- Have sound analytical and decision making skills
- Attention to detail and excellent problem solving skills
- Work well in a collaborative team environment
- Be able to build solid business relationships with internally and externally
- Previous experience in a claims handling role, preferred.
Reporting to the Claims Manager, your working hours are 37.5 hours per week, Monday to Friday 8.30-5.00pm.
In return we offer a workplace with team participation and support, a professional working environment and ongoing education and training.
Salary is above the award and commensurate to experience.
To apply please apply online or email angelas@abcountrywide.com.au
The application form will include these questions:
- Which of the following statements best describes your right to work in Australia?
- Do you have customer service experience?
- How many years’ experience do you have in the insurance industry?
- What’s your expected annual base salary?
- How much notice are you required to give your current employer?
COMPLIANCE
IMPORTANT LINKS
CONTACT DETAILS
Toll free: 1800 245 123
P: (03) 9835 1300
F: (03) 9763 5932
info@abcountrywide.com.au
Level 2, 35 Dalmore Drive
Scoresby VIC 3179
